About
ClearCaptions is an Internet Protocol Captioned Telephone Service (IP CTS) provider certified by the Federal Communications Commission. Its service is funded through the FCC's Telecommunications Relay Service (TRS) program, enabling qualifying users to receive caption phones and ongoing captioning service free of charge.
What It Does
When a call is placed, ClearCaptions generates near-real-time captions of the other party's speech and displays them on a large-screen home phone or on the iOS/Android app. The service runs around the clock in English and Spanish and includes free installation for caption phone hardware and ongoing technical support for every user.
Who It Helps
ClearCaptions serves U.S. residents who are hard of hearing or late-deafened and communicate verbally by phone. It is especially popular among seniors experiencing age-related hearing loss who want to continue using a familiar handset while reading captions of incoming speech.