About
Sorenson Communications has been the leading Video Relay Service provider in the United States for over two decades. The service is FCC-certified and completely free to Deaf subscribers, funded through the federal TRS program that requires telecommunications companies to contribute to accessibility services.
What It Does
A Deaf caller uses a videophone, smartphone, tablet, or computer to connect with a Sorenson interpreter in American Sign Language. The interpreter places the call to the hearing party, voicing the Deaf caller's signs in spoken English and signing the hearing person's spoken responses back. The ntouch app enables Sorenson VRS on iOS, Android, Mac, and PC, while the Lumina VP videophone provides a dedicated home unit.
Who It Helps
Sorenson VRS is designed for Deaf individuals who use American Sign Language as their primary communication mode and need to make phone calls to hearing people. It is essential for medical appointments, employment situations, legal matters, and everyday communication.