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Assistive Technology›Low Vision

WeASSIST Professional Visual Assistance

by WeWALK

iOS
Android
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About this resource

WeASSIST Professional Visual Assistance

WeASSIST is a on-demand human visual assistance service built into the WeWALK mobile app. It is designed for people who are blind or have low vision and need real-time contextual interpretation of their surroundings.

How It Works

  1. Download the WeWALK app to your smartphone.
  2. Tap one button to connect to a professionally trained assistant.
  3. Grant camera and microphone permissions; the agent interprets what your camera sees and guides you in real time.

Key Features

  • Human intelligence + technology: Unlike purely AI-based tools, WeASSIST pairs a trained human agent with a modern mobile platform to handle ambiguity, changing situations, and contextual judgment.
  • User control: Users choose when to connect, what to show via camera, and can end the session at any time.
  • Data privacy: WeWALK emphasises confidentiality and security of all conversations.
  • On-demand availability: Access varies by region and program; current availability is shown inside the app.

Use Cases for Individuals

  • Reading labels, screens, or printed materials
  • Identifying items in unfamiliar environments
  • Orienting in complex indoor spaces
  • Verifying details before acting

WeASSIST for Organisations

Organisations can become WeASSIST Network Partners, integrating the service without heavy on-site infrastructure. Target sectors include airports, hotels and resorts, corporate campuses, telecom operators, public institutions, e-commerce, and universities.

Satisfaction

WeASSIST reports a 9.5/10 user satisfaction score based on U.S. surveys.

Who it helps

Vision

Details

Cost
Not specified
Age groups
  • All Ages

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